Company’s policy on cancellation of booking

Full refund for cancellations up to 5 days prior to arrival

Free cancellation 5 days before check-in (date indicated in the confirmation email). If canceled within 5 days before date of arrival, 50 percent of all nights will be charged. If canceled less than 24 hours before check-in time or no-show, the total price of the reservation will be charged.

We’ll send a refund immediately after you cancel, and it will usually appear within 3–5 days, but sometimes it can take up to 15 days for the refund to appear on your original payment method. In some countries, such as Brazil and India, it can take up to two months to receive a refund.